Our general conditions of sale

The present general conditions of sale are concluded on the one hand by the company BBM equipment capital of 9500 euros whose head office is in Montigny les Metz, registered on the register of the Metz trade and companies under number 789 518 206 Hereinafter referred to as "BBM equipment" and on the other hand, by any natural or legal person wishing to make a purchase via the website " bbm-equipement.com " hereinafter referred to as "the buyer".

Subject

The present general conditions of sale aim at defining the contractual relations between BBM equipment and the buyer. They define the conditions applicable to any purchase made through the climbing.bbm-equipement.com website, whether the buyer is professional or private. The acquisition of a product through the present site implies an unconditional acceptance by the purchaser of these conditions of sale. The buyer declares that he / she is of age or has parental authorization and has the legal capacity to place an order on the climbing.bbm-equipement.com website. These conditions of sale shall prevail over any other general or special conditions not expressly approved by BBM Equipment. BBM equipment reserves the power to modify its conditions of sale at any time. In this case, the conditions applicable will be those in force on the date of the order by the buyer.

Product Features

Catalog

The products are those listed in the catalog published in the BBM Equipment website. They are limited to available stocks. In case of out of stock, replenishment times may vary depending on the products and suppliers. Applications will be processed, whenever possible, individually. Each product is accompanied by a description.

Photography

The photographs of the catalog are as faithful as possible but can not ensure a perfect similarity with the product, in particular as regards the colors.

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Rates

VAT

The prices listed in the catalog are prices including VAT in euros taking into account the VAT applicable on the date of the order; to be reflected in the price of the products.

​​Rate Changes

BBM Equipment reserves the right to modify its prices at any time, provided however that the price listed in the catalog on the day of the order will be the only one applicable to the buyer.

Processing Fee

The prices indicated include the cost of order processing provided that they take place in the geographical areas indicated below.

​​Shipping costs

Delivery charges are additional to product prices and may vary by geographic area.

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Geographical area

European Union

The on-line sale of the products presented on the site is reserved for buyers who reside in all the countries of the European Union and for deliveries in these areas.

Other Countries

The on-line sale of the products presented on the site is also reserved for buyers who reside in Switzerland, Dom-Tom and Monaco and for deliveries required in these geographical ones.

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Commands

Fact Sheet

The buyer must complete the identification form on which he will indicate all the details requested or give his customer number if he has one.

​​Order Form

The buyer must fill out the online order form giving all the references of the selected products.

Validation

The buyer must validate his order after having checked it.

Payment

The buyer must make the payment in accordance with the conditions laid down.

Confirmation

Confirmation of the order entails acceptance of these general terms and conditions of sale, acknowledgment of having perfect knowledge of them and waiving the right to use its own conditions of purchase or other conditions.All the data provided and the recorded confirmation will be worth proof of the transaction.The confirmation will be worth signature and acceptance of the operations carried out.The seller will communicate by e-mail confirmation of the recorded order.

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Retraction

Delays

Buyers, non-professional individuals, benefit from a withdrawal period of seven days from the delivery of their order.

​​Exchange or refund

They may return the product to the seller for exchange or refund without penalty, except for the cost of return.

​​Refund Condition

Only products returned complete, in perfect condition, in their original packaging and with a return number will be accepted. , the return will be considered as non-compliant return and will not be refunded by BBM equipment.

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Terms of payment

Required

The price is due when ordering.

Secure Payment

Payments will be made by check, Paypal and credit card. For credit card payments, they will be made through the secure 3D system secure via the LCL which uses SSL (Secure Socket Layer) so that the information transmitted is encrypted by software and no third party can read it during transport on the network. <p class = "little" style = "margin: 0px; padding: 0px 0px 10px; font-size: 12px; line-height: normal; text-align: justify; font-family: 'Helvetica Neue', Arial, Helvetica, Geneva, sans-serif; font-weight: 400; ">

Throughput

The buyer's account will only be debited when shipping the products available and the amount of products sent. the buyer, it will be sent a bill on paper showing VAT.

​​Identity check

In the case of anti-fraud controls aimed at securing the transactions of its customers, BBM Equipment will be entitled to ask the user to provide one or more proof of address and / or copy of identity card by e-mail or fax before validating his order.

Final Validation

The order will be final only upon receipt by BBM equipment of these documents and sending the confirmation e-mail. the receipt of these pieces or if they do not identify the certain identity of the author of the order and the reality of his domiciliation, BBM equipment reserves the right not to accept the order.

​​Order Denied

BBM equipment also reserves the right to refuse an order if there is a previous dispute pending payment or a level of order abnormally high.

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Deliveries

Address

Deliveries are made to the address indicated in the order form which can only be in the agreed geographical area.

Risk

The risks are the responsibility of the purchaser from the time the goods left the premises of BBM equipment.

Damage

In case of damage during transport, the reasoned protest must be made to the carrier within three days of delivery.

Timeout

The delivery times are only indicative, if they exceed thirty days from the date of order, the contract sale may be terminated and the buyer refunded.

Customs

The User may be subject to customs duties depending on the country The amount of these rights varies from one country to another and can not be defined in advance by BBM equipment.These rights are the responsibility of the buyer and must be paid upon receipt of the package of Products.

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Guarantee

Product

All products sold on the site benefit from a commercial guarantee provided for by articles 1641 and following of the Civil Code and whose duration is mentioned on the product page of the relevant articles The warranty covers parts and labor.

Not compliant

In the event of non-compliance of a product sold, it may be returned to the seller who will take it back, exchange it or refund it. This warranty will not apply in the event of a problem caused by the buyer's negligence, deterioration or improper use of the product.

Claim

All claims, requests for exchange or refund must be made by post to the following address: BBM equipment, service claim, 21 bis rue Saint Ladre, 57950 Montigny Metz within thirty days after delivery.

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Responsibility

Seller

The seller, in the process of selling online, is bound only by an obligation of means.

Too bad

Liability can not be held liable for damage resulting from the use of the Internet such as loss of data, intrusion, viruses, breakage service, or other unintended problems.

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Intellectual property

Website

All elements of the BBM Equipment website are and remain the exclusive intellectual property of BBM equipment.

Reproduction

Link

Any single link or hypertext link is strictly prohibited without the express written consent of BBM equipment.

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Personal Data

Information

In accordance with the law relating to data, files and liberties of 6 January 1978, information of a personal nature relating to buyers may Automated processing.

Collection

BBM Equipment reserves the right to collect information about the purchasers including by using cookies, and, if it wishes, to pass on collected information to business partners.

Opposition

Buyers may oppose disclosure of their details by notifying BBM equipment.

Access right

Users have the right to access and correct data concerning them, in accordance with the law of 6 January 1978.

CNIL

The automated processing of information, including the management of e-mail addresses of site users has been declared at CNIL on 02/12/2012 registered under the number g610557046v

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Archiving and proofing

Archiving

BBM equipment will archive purchase orders and invoices on a reliable and durable support constituting a faithful copy in accordance with the provisions of article 1348 of the Civil Code.

Proof

The computerized registers of BBM equipment will be considered by the parties as proof of communications, orders, payments and transactions between the parties.

​​Dispute Resolution

The present conditions of sale on line are subjected to the French law In the event of dispute, competence is attributed to the courts of Metz, notwithstanding plurality defendants or collateral.

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Integrity

These General Conditions of Sale are made up of the entirety of the clauses that compose them.The fact for BBM equipment not to prevail at a given moment of any of the clauses of these presents, can not be worth renunciation to take advantage later of these same clauses.In case of invalidity of one of them, the other clauses remain valid.

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Appendices

Article L211-4 Consumer Code mmation

The seller is obliged to deliver goods in accordance with the contract and is liable for any lack of conformity existing at the time of delivery. conformity resulting from the packaging, the assembly instructions or the installation when it was charged to him by the contract or was carried out under his responsibility.

Note: Ordinance 2005-136 2005-02-17 art 5: The provisions of this order apply to contracts concluded after its entry into force.

Article L211-5 Consumer Code

To comply with the contract, the property must:

To be fit for the usually expected use of a similar good and, where appropriate:

Correspond to the description given by the seller and possess the qualities that he has presented to the buyer in the form of a sample or template

Present the qualities that a buyer may legitimately expect given the public statements made by the seller, the producer or his representative, in particular in advertising or labeling

Or have the features defined by mutual agreement by the parties or be fit for any special purpose sought by the buyer, brought to the knowledge of the seller and the latter has accepted.

Note: Ordinance 2005-136 2005-02-17 art 5: The provisions of this order apply to contracts concluded after its entry into force.

Article L211-12 Consumer Code

The action resulting from the lack of conformity is prescribed by two years from the delivery of the good.

Note: Ordinance 2005-136 2005-02-17 art 5: The provisions of this order apply to contracts concluded after its entry into force.

Article 1641 Civil Code

The seller is bound by the warranty due to the hidden defects of the item sold which render it unfit for the intended use, or which so diminish this use, that the buyer would not have acquired it, or would have given a lower price, if he had known them.

​​Article 1648 paragraph 1 Civil Code

The action resulting from latent defects must be brought by the purchaser within two years from the discovery of the defect.

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Information regarding online dispute resolution pursuant to Art. 14 Para. 1 of the ODR (Online Dispute Resolution Regulation):

The European Commission gives consumers the opportunity to resolve online disputes pursuant to Art. 14 Para. 1 of the ODR on one of their platforms. The platform (http://ec.europa.eu/consumers/odr) serves as a site where consumers can try to reach out-of-court settlements of disputes arising from online purchases and contracts for services.